• Director of Operations/Chief Operating Officer

    Contractual Position duration time period: April 1, 2022- June 1, 2022


    Deadline is March 18, 2022. All positions will remain open until filled, but we will review applicants on a rolling basis. Applicants are encouraged to apply early for consideration. Please submit all application materials as soon as possible. Applications received by March 18, 2022, will receive first consideration.


    Please review the specific job posting for more details. Salary is based on experience. Apply Below.

    Non-Profit Overview:
    Florida Rural Legal Services. Inc. (FRLS), the non-profit legal services program providing free civil legal assistance to eligible low income and elderly persons approved by program policies and priorities in areas such as housing, domestic violence related family and other family law matters, public benefits, consumer law, elder law, education, immigration, and civil rights.


    Job Qualifications:

    The selected QMC will have demonstrated experience in collaborating and advising non-profit and legal service organizations, five or more years of experience consulting with and/or leading a successful legal aid organization. Knowledge of the legal services community is not a requirement, but is highly preferred. Candidates should provide at least three (3) references in their bids.


    Job Summary:

    The selected QMC will be expected to work closely with FRLS’ Executive leadership and management and provide regular updates to FRLS Board of Directors.

    • Opening meeting with FRLS Leadership.
    • Document review, evaluation and assessment preparation.
    • Designated interviews
    • Analyze information gathered and provide regular reports from feedback.
    • Development of recommendations.
    • Presentation of written analysis and recommendations at closing meeting with FRLS Board of Directors and FRLS leadership.
    • Preparation of final assessment and report and opportunity for inclusion of feedback.
    • Inclusion of feedback to report.
    • Presentation of final report to FRLS leadership and Board of Directors.


    Project Management Duties:

    1. Regular Feedback and Updates
    The QMC will provide regular feedback and updates during the duration of the assessment and will work with a primary point of contact for the duration of the engagement.


    2. Location of Performance
    The QMC will schedule times to meet virtually with FRLS’ designated leadership and board leadership and will have the ability to meet as needed, for updates and input during the assessment phase.


    3. Evaluation Process
    The QMC will evaluate the capacity of FRLS management, staff, and its contracted independent public accountant to carry out their respective responsibilities related to operations and financial operations, such evaluation may include: (a) assessment of grantee leadership and fiscal staff’s understanding of and ability to administer and oversee recipient’s financial operations; and (b) evaluation of composition of staffing in the fiscal area should be restructured to optimize the ability to carry out its responsibilities related to administering financial operations including budgeting, accounting, financial reporting, and the establishment of adequate internal controls and compliance.


    Required Knowledge/Skills/Abilities:

    • Bachelor Degree or Experience more than 3 years.
    • Attention to detail.
    • Ability to present reports and presentation to Managers, Boards and Executive Leadership.
    • Ability to forge positive relationships with prospects, colleagues, and the community.
    • Some knowledge of the legal system, commitment to the mission of FRLS and compassion for the clients.
    • Good organizational, interpersonal and communication skills.
    • Must be able to maximize existing resources effectively and efficiently.
    • Ability to work collaboratively and independently.
    • Working knowledge of Microsoft Suite (Word, Excel, PowerPoint, and Outlook) and CMS.
    • Must be able to effectively work in high pressure situations which involve deadlines.
    • Bilingual Spanish/Haitian Creole preferred but not required.
    • Good organizational, interpersonal and communication skills.
    • Ability to work collaboratively and independently.
    • Creativity and ability to maximize the use of existing resources.
    • Must be to effectively communicate with peer, supervisors, clients, and the public.
    • Must be able to effectively work in high pressure situations

    Workplan and Initial Timeline
    The strategic planning consultant will perform the work described in Duties and Tasks as follows (dates are dependable on availability of scheduling and flexible as required for work product):

    Due Date Deliverable
    April 15, 2022 Work plan approval by BOD
    April 22, 2022 Opening meeting completed
    April 29, 20022 Document review completed
    May 13, 2022 Interviews Completed (FRLS leadership and BOD)
    May 27, 2022 Presentation of analysis and recommendations
    June 10, 2022 Final report completed and delivered with allowance for feedback
    June 17, 2022 Final report accepted and approved



    Working Conditions:

    • Position operates in a professional office environment.


    Physical Requirements:

    • Must be willing to travel. Must be able to work in a professional office environment 5 days per week.
    • Must be able to lift 20 lbs.



    • Demonstrated commitment to advocacy on behalf of people in poverty. Excellent oral and written communication skills.



    • Salary depending on experience.



    • FRLS is an equal opportunity employer. We encourage all applicants to apply. Should you need assistance applying for a position, please contact us at erika.cruz@frls.org or 1-888-582-3410.

    Pricing and Pricing Methodology

    • Pricing must be itemized and include a written explanation of all fees and costs. FRLS is a 501 (c)(3) tax exempt organization.


    Other Information

    • Applicant should provide other information or material that is relevant to our evaluation and selection that provides additional value to FRLS.


    EEOC Statement

    • Florida Rural Legal Services, Inc., does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other characteristic protected by federal, state of local law.

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