• Polk County Emergency Rental &

    Utility Help -

    No Longer Taking Applications

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  • Rental Assistance is no longer available:

    La asistencia de alquiler ya no está disponible:

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    Florida Rural Legal Services, in partnership with Polk County, is assisting Polk County residents with payments of up to 12 months of delinquent rent and utilities payments and up to 3 months of future rents for qualified residents, totaling no more than $12,000.

    Documents Needed to Apply for Assistance:

    • Florida Driver's License for applicant and co-applicant
    • Documented income hardship (qualify for unemployment benefits or significant reduction income or increase in expenses due to COVID-19)
    • Delinquent statement for rent and utilities
    • Current lease or rental statement in applicant’s/co-applicant’s name
    • Most recent paystub, unemployment letter, or 2021 Tax Returns
    • W-9 form from your landlord or property manager

    Household Monthly Annual


    1 $3,333 $40,000


    2 $3,813 $45,760


    3 $4,286 $51,440


    4 $4,760 $57,120


    5 $5,146 $61,760


    6 $5,526 $66,320


    7 $5,906 $70,880


    8 $6,286 $75,440

  • There's Help Through Community Partners:

    Salvation Army – 863-291-5107 or 863-291-5108

    Heart for Winter Haven – 863-291-6270

    ALPI – 863-956-3491 or 800-330-3491

    Florida Rural Legal Services can help with eviction prevention (no longer emergency rental assistance.)

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    Phone Number: 1-888-582-3410

  • Qualifying COVID Impacts:

    The emergency rental and utility assistance program is available to Polk County residents, who are behind in rental and/or utility payment and meet income thresholds, that have experienced an income loss due to COVID19-related issues.


    Some examples of COVID19-related issues are:
    • Reduced hours due to fewer sales or customers because of COVID
    • Reduced paycheck or loss of employment due to taking care of a loved one or child who had COVID
    • COVID restrictions caused loss of income
    • Fixed-income households that have increased expenses due to purchasing items/ or seeking additional health care to recover from COVID
    • Long-COVID issues that have caused a loss of income
    • Increase in financial responsibility due to COVID
    • Took a lower-paying job due to COVID

  • Past Outreach Events for ERAP


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  • Fort Myers


    Address: 3210 Cleveland Avenue, Ste 101, Fort Myers, FL 33901


    This office serves the following counties: Lee, Charlotte, Hendry, Glades, De Soto, and Hardee


    Office hours: 8:30 a.m. to 5:00 p.m., Monday - Friday


    Phone: 239-334-4554


    Fax: 239-334-3042

  • Fort Pierce


    Physical address: 121 North 2nd Street, 4th Floor, Fort Pierce, FL 34950


    Mailing address: P.O. Box 4517, Ft. Pierce, FL 34948


    This office serves the following counties: Indian River, Martin, Okeechobee and St. Lucie


    Office hours: 8:30 a.m. to 5:00 p.m., Monday - Friday


    Phone: 772-466-4766


    Fax: 772-264-8145

  • Immokalee


    Address: 106 S. 2nd Street, Immokalee, FL 34142


    This office serves all counties in Florida


    Office hours: 9:00 a.m. to 2:00 p.m., Monday and Thursday


    Phone: 239-657-3323


    Fax: 239-657-3393

  • Lakeland


    Physical Address: 1321 East Memorial Blvd, Ste 101, Lakeland, FL 33801


    Mailing Address: P.O. Box 92020, Lakeland, FL 33804


    This office serves the following counties: Polk


    Office hours: 8:00 a.m. to 5:00 p.m., Monday - Friday


    Phone: 863-688-7376


    Fax: 863-683-7861

  • Punta Gorda


    Address: 514 E. Grace Street, Suite 128 & 130, Punta Gorda, FL 33950


    This office serves Charlotte county


    Office hours: 9:00 a.m. to 4:00 p.m., Monday and Thursday


    Phone: 1-888-582-3410


    Fax: 941-505-9626

  • Riviera Beach / West Palm Area


    Address: 2051 Martin Luther King Jr. Boulevard, Suite 101, Riviera Beach, FL 33404


    This office serves Palm Beach County


    Office hours: 8:30 a.m. to 5:00 p.m., Monday - Friday


    Phone: 561-820-8902


    Fax: 561-820-8892

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