• FAQs

  • Frequently Asked Questions (FAQs)

    What types of legal issues can you help with?

    FRLS provides free civil legal services in the areas of:

    • Consumer law
    • Education legal aid
    • Elder law
    • Family law, including help for victims of domestic violence and protection from abuse
    • Housing law, including landlord-tenant disputes, evictions, mortgage foreclosure, public and subsidized housing
    • Public Benefits, including help with denials, terminations, and overpayment
    • Disaster legal aid, including fraudulent contractors, insurance claims, FEMA applications, and
    • Legal help for farmworkers statewide

    NOTE: Although these types of cases are generally handled across all locations, the specific services offered can vary by county.

    What determines my eligibility?

    For more details on how FRLS determines eligibility, visit FRLS.org/eligibility.

    Are your services really free? Are there any fees?

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    When I call the Hotline, will I speak with an attorney?

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    What information will I be asked to provide?

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    What if someone who doesn't speak English has a legal problem?

    FRLS

    Can I meet with an attorney?

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    How do I apply?

    Call our Intake Hotline at 1-888-582-3410 or apply online. For more details on how to apply visit FRLS.org/how-to-apply.

    Where are your offices?

    We have offices in Belle Glade, Immokalee, Fort Pierce, Fort Myers, Lakeland, Riviera Beach, and a satellite office located in Stuart. Our offices serve the following counties: Lee, Polk, Palm Beach, St. Lucie, Martin, Okeechobee, Indian River, Highlands, Hardee, Hendry, Charlotte, DeSoto, and Glades.

    What are your holiday closures?

    FRLS offices and the Hotline are closed on New Year's Day, Martin Luther King Jr. Day, Presidents' Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Indigenous People's Day, Veterans Day, Thanksgiving Day, Day after Thanksgiving, Christmas Day, and one additional day either before or after Christmas, to be determined by the Executive Director and communicated in advance to our clients.

    Online applications remain open 24/7!

    Florida Rural Legal Services Hotline and offices will be closed for these 2025 holidays:

    • New Year's Day - Wednesday, January 1
    • Martin Luther King Jr. Day - Monday, January 20
    • Presidents' Day - Monday, February 17
    • Memorial Day - Monday, May 26
    • Juneteenth - Thursday, June 19
    • Independence Day - Friday, July 4
    • Labor Day - Monday, September 1
    • Indigenous Peoples' Day - Monday, October 13
    • Veterans Day - Tuesday, November 11
    • Thanksgiving Day - Thursday, November 27
    • Day after Thanksgiving - Friday, November 28
    • Christmas Day - Thursday, December 25
    • NOTE: We will also be closed on either Wednesday, December 24 or Thursday, December 25.
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