• Receptionist

    Full-Time Non-Exempt Position

    Rivera Beach, Florida Office

    Priority Deadline is February 24, 2022. All positions will remain open until filled, but we will review applicants on a rolling basis. Applicants are encouraged to apply early for consideration. Please submit all application materials as soon as possible. Applications received by February 24, 2022, will receive first consideration.


    Please review the specific job posting for more details. Salary is based on experience. Position includes a full benefits package, which currently includes health, dental, life, a retirement plan and paid time off. Position duration is based on grant funding.

    Non-Profit Overview:
    Florida Rural Legal Services. Inc. (FRLS), the non-profit legal services program providing free civil legal assistance to eligible low income and elderly persons approved by program policies and priorities in areas such as housing, domestic violence related family and other family law matters, public benefits, consumer law, elder law, education, immigration, and civil rights.


    Job Summary:

    The main purpose of this position is to lend administrative and secretarial support to all office staff. The administrative duties of this position are as follows but may be altered at the discretion of your immediate supervisor.


    Job Duties:

    • Greet active clients, prospective clients or visitors who enter the office to determine whether or not they can be helped. 
    • The Receptionist will be responsible for any or all of the following if other duties permit: 
      • Sorting, date stamping, distributing incoming mail and scanning documents 
      • Copying, collating and scanning 
    • Refer prospective clients who cannot be served by the agency to the appropriate service provider including any available outreach center or Florida Bar services. 
    • Perform typing assignments as requested. 
    • Assist in community events as required. 
    • Maintain and prepare statistical information relative to clients. 
    • When performing the functions of Intake Specialist, answer incoming calls and transfer the call or send a case note to the appropriate staff member. 
    • In emergency situations screen prospective clients. If the caseload requires, the receptionist may be relieved from their other duties for a period of time as determined by the office manager for the purpose of maintaining the case files current. 
    • Take outgoing mail to the post office daily. 
    • Perform other duties as assigned.


    Required Knowledge/Skills/Abilities:

    • High School Diploma or GED
    • Must type a minimum of 50 wpm and the ability to enter data into computer.
    • Attention to detail.
    • Ability to forge positive relationships with prospects, colleagues, and the community.
    • Some knowledge of the legal system, commitment to the mission of FRLS and compassion for the clients.
    • Good organizational, interpersonal and communication skills.
    • Must be able to maximize existing resources effectively and efficiently.
    • Ability to work collaboratively and independently.
    • Working knowledge of Microsoft Suite (Word, Excel, PowerPoint, and Outlook) and CMS.
    • Must be able to effectively work in high pressure situations which involve deadlines.
    • Bilingual Spanish/Haitian Creole preferred but not required.
    • Good organizational, interpersonal and communication skills.
    • Ability to work collaboratively and independently.
    • Creativity and ability to maximize the use of existing resources.
    • Working knowledge of Microsoft Suite (Word, Excel, PowerPoint, and Outlook), Adobe Illustrator and utilization in Legal Serve.
    • Persuasive writing, and the ability to interact at the executive level. 
    • Must be to effectively communicate with peer, supervisors, clients, and the public.
    • Must be able to effectively work in high pressure situations


    Working Conditions:

    • Position operates in a professional office environment.


    Physical Requirements:

    • Must be willing to travel. Must be able to work in a professional office environment 5 days per week.
    • Must be able to lift 20 lbs.



    • Demonstrated commitment to advocacy on behalf of people in poverty. Excellent oral and written communication skills.



    • Salary depending on experience.



    • FRLS is an equal opportunity employer. We encourage all applicants to apply. Should you need assistance applying for a position, please contact us at hr@frls.org or 1-888-582-3410.


    Current Employees

    • Employees are encouraged to apply for opportunities that support their career growth and advancement within the FRLS organization. Please follow the application process for consideration.


    EEOC Statement

    • Florida Rural Legal Services, Inc., does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other characteristic protected by federal, state of local law.
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